Change Management

Change Management Templates

 

RACI for Emergency Change Management

ITIL Emergency Change

Any change that is implemented to restore a service or to avoid an outage of a service, especially when it impacts multiple users. Emergency changes would need Emergency CAB approvals to validate and approve the change.

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Change management process, Change management process flow

ITIL Change Management Process

Change Management focuses on transitioning new services or modifying the existing services into IT operational environment ensuring the changes wouldn’t create any outages in the IT environment.

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Request for Change Template

Request for Change Template

Any change to an existing system or procedure entails cross organizational implications, which must be addressed and planned before they are implemented. An RFC (Request for Change Template) addresses these implications, while outlying what the change will be, who will be affected by it and what the cost benefit analysis is.

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